Politique d'expédition
Shipment and Delivery of Orders
Shipments in Italy:
- Minimum order for free shipping: €90
- Standard shipping cost: €7
Shipments in Europe:
- Minimum order for reduced-rate shipping: €150
- Reduced shipping cost: €25
Any promotions or discounts related to shipping costs will be communicated on the website, or through social channels, email, or physically with printed coupons.
The goods are shipped on the first working day following the receipt of the order.
Delivery times range from 2 to 14 days depending on the destination, barring unforeseen circumstances.
The ordered items are delivered to the shipping address indicated by the Customer in the order.
The Customer must ensure that someone is always available to receive the goods, as the courier is not authorized to leave the package if no one is present.
If the express courier encounters difficulties in finding the Customer and/or delivery is not possible for reasons not attributable to the Seller, the latter will not be responsible for the related consequences. All additional costs for redelivery, deliveries with notice, storage, etc., will be borne by the Customer.
Providing a phone number to facilitate contact is recommended.
The Seller uses standard services for shipping, reserving the right to use other couriers and/or different delivery methods, specifying the relevant methods to the Customer.
The Customer who does not receive the goods or receives them damaged must immediately notify the Seller and still accept the package from the courier with the wording "Reservation." Otherwise, the Seller cannot refund any shortages or damages.
The Customer must always sign for having received the package from the courier; the package is considered correctly delivered even in the absence of the Customer's signature on the document.